Why Subscribe?
- At the click of a button choose from a selection of our best selling products to arrive at your door as often as you’d like.
- Tailor your subscription to your schedule by setting the frequency of the delivery .
- You can decide to take a break from your subscription at anytime by simply logging into your account and pausing your subscription.
- Plus, when you subscribe, you’ll save up to 25% on every order and receive free delivery from your second purchase.
THREE SIMPLE STEPS
Here at PhD we understand the importance of fuelling your training to get the best results from your hard work and graft.
All those hours spent training won’t lead to the results you desire if you are not giving your body what it needs to recover. We are here to take the stress away from your busy day to day and ensure your nutrition never slips when life could get in the way.
That’s why PhD has launched a brand new subscription service, so that you can focus on your training, and we can ensure you’re always fuelling and recovering at your best.
The PhD Subscription service takes the stress out of nutrition so you can focus on training for optimal results.
Don't let a busy lifestyle hinder your progress - let us fuel and recover your body for you.
FREQUENTLY ASKED QUESTIONS
Can I cancel my subscription?
Of course! You can cancel, pause or amend your subscription at any time. This can be done by logging in to your account and checking out the subscription tab. Alternatively, our customer service team are always on hand to help. Any changes made 24 hours before your next order will be applied to your following order.
Can I change/amend my order? Is there a deadline to makes changes?
You can make changes to your order up to 24 hours before dispatch. Don't worry you will receive a reminder via email!
What happens if my payment fails, is my subscription cancelled?
We will have 3 attempts for a subcription order to work through the system. If your order is to fail for any reason, our customer service team will reach out directly to help resolve any issues.
Can I skip a delivery?
The subscription is completely flexible to suit you, you can skip, pause and/or cancel your subscription 48 hours before your next one is dispatched!
Can I add promotional offers to my order? (codes)
Promotional codes arent' applicable with subscription orders. Why? We apply up to 25% off RRP to all subscription orders, to ensure they are the best possible value
How will I be charged for my order?
Orders will be billed via direct debit at the intervals set by you. The payment method used for your first order will be used for subsequent orders. Unless of course you wish to change this. This can be done via your account of via the customer service team
Will I be charged for delivery?
You will receive free standard delivery on subsequent orders, regardless of basket value.
How often will I receive my order?
You can choose how often you would like to receive your order during checkout; starting at monthly frequency. This can also be changed to suit your training schedule
My order arrived damaged/items missing - what do I do?
If there are any issues with your order, please get in touch with our Customer Support team, via Live Chat, WhatsApp or email and they will be able to help out.
I haven't received my order - what do I do?
If you haven't received your order, please get in touch with our Customer Support team, via Live Chat, WhatsApp or email and they will be able to help out.
Read more in our Terms & Conditions
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