Privacy Notice
2.0 Why we Collect your personal information.
3.0 Lawful Basis Of Processing Information.
4.0 What Information we collect and where from.
4.1 Third Party Collection of Personal Data.
5.0 How Long we Keep Information For
6.0 Security of personal information.
10.0 Failure To Provide Personal Information.
12.0 Automated Decision Making.
13.0 Transfers To Third Parties
1.0 Introduction
We, PhD Nutrition Limited, a division of Science in Sport PLC, take the protection of your personal data very seriously and strictly adhere to the rules laid out by data protection laws and the General Data Protection Regulation (GDPR-EU and GDPR-UK).
This privacy notice gives you information on how we collect and process your personal data through your use of this site and any data you may provide if you contact us regarding our products and services.
We have appointed a data protection officer (DPO) who is responsible for monitoring and providing guidance with our GDPR status. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the contact information in section 15 of this privacy notice.
2.0 Why we Collect your personal information
We collect your personal data for one of the following purposes:
· To manage communications between you and us
· Where we need to perform the contract we have entered into with you
· To provide you with information you have requested or which we may feel may be of interest to you
· To ensure the safe operation of our website and to monitor the performance of our website
· For marketing , targeting and advertising purposes
3.0 Lawful Basis Of Processing Information
We only collect and use personal information about you when the law allows us to. Most commonly, we use it where:
· The data subject (you) has given consent to the processing activity taking place
· If the processing is necessary for the performance of a contract
· If the processing is necessary for compliance with a legal obligation to which the controller is subject
· If the processing in necessary for the purpose of the legitimate interest pursed by us or our partners such as for advertising and targeting purposes
Where legitimate interest is identified as a lawful basis, we will undertake a legitimate interest assessment which is a three-part test covering:
The purpose test – to identify the legitimate interest
Necessity test – to consider if the processing is necessary for the purpose identified
Balancing test – considering the individual’s interests, rights or freedoms and whether these override the legitimate interests identified.
4.0 What Information we collect and where from
We collect personal information from you, for example, if you register to our website, request product information, call us or use any of our services. The categories of personal information that we may collect, store and use about you include:
· Name, address, telephone number, email.
· IP address
· Date of birth and gender.
4.1 Third Party Collection of Personal Data
We may also collect your data through Third Parties such as our business partners when you participate in their competitions and consent to your personal data being shared with us. In these cases, we will either ensure that our business partners provide you with this policy at the time of data collection or we will contact to inform you on how we process your personal data within one month. This data collection may include your name, address, telephone number and email and will be handled in accordance with this policy.
5.0 How Long we Keep Information For
We pride ourselves on ensuring that your personal data is only retained for the period that we need it for, or in accordance with laws, regulations and professional obligations that we are subject to. All personal information collect has a defined retention period, which is in-line with our retention policy. If you would like to find out how long your information is being retained, please see "additional information", section 17 of this policy.
6.0 Security of personal information
We take the responsibility for protecting your privacy very seriously and we will ensure your data is secured in accordance with our obligations under the Data Protection laws. We have in place technical and organisational measures to ensure personal information is secured and to prevent your personal data from being accessed in an unauthorised way, altered or disclosed. We have in place a robust access control policy which limits access to your personal data to those employees, contractors and other third parties who only have a business need to know. The processing of your personal data will only take place subject to our instruction.
We have policies and procedures to handle any potential data security breaches and data subjects, third parties and any applicable regulators will be notified where we are legally required to do so.
We have ensured that all employees have had information security and data protection training. If you would like more details of the security we have in place, please see "additional information", section 17 of this policy.
7.0 Children's information
We do not knowingly collect information on children. If we have collected personal information on a child, please contact us immediately using the details in section 15, so we can remove this information without any undue delay.
8.0 Your individual rights
In this Section, we have summarised the rights that you have under General Data Protection Regulation. Some of the rights are complex, and not all the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under General Data Protection Regulation are:
· Right to Object
· Right of Access
· Right to be informed
· Right to Rectification
· Right to Erasure
· Right to Restrict Processing
· Right to Data Portability
The right to object
You can exercise this right if
o Processing relies on legitimate interest
o Processing is for scientific or historical research
o Processing includes automated decision making and profiling
o Processing is for direct marketing purposes
· The right of access
o You or any third party acting on your behalf with your authority may request a copy of the personal data we hold about you without charge.
o We will ask to verify your identity or request evidence from the third party that they are acting on your behalf before releasing any personal data we hold about you.
· The right to be informed
· We are required, to provide clear and transparent information to you about how we process your personal data. This privacy notice addresses this right.
· The right of rectification
o If you believe the personal data we hold about you is incorrect or incomplete you have the right to correct this and you may exercise this right along with the right to restrict processing until these corrections are made.
· The right to erasure
o If there is no legal basis or legitimate reason for processing your personal data, you may request that we erase it.
· The right to restrict processing
o You may ask us to restrict the processing of your personal data. This means we will still hold it but not process it. This is a conditional right which may only be exercised when:
o Processing is unlawful
o We no longer need the personal data, but it is required for a legal process
o You have exercised your right to object to processing and require processing to be halted while a decision on the request to object is made.
o If you are exercising your right to rectification
· The right to data portability
o You can request that your personal data is transferred to another controller or processor in a machine-readable format if:
o Processing is based on consent
o Processing is by automated means (i.e. not paper based)
o Processing is necessary for the fulfilment of a contractual obligation
If you have any question about these rights, please see "additional information", section XX of this policy.
9.0 Consent
Where you have given consent for processing, or explicit consent in relation to the processing of special category data, you have the right to withdraw this consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.
10.0 Failure To Provide Personal Information
Where we need to collect personal data by law or in order to process your instructions or perform a contract we have with you and you fail to provide that data when requested, we may not be able to carry out your instructions or perform the contract we have or are trying to enter into with you. In this case, we may have to cancel our engagement or contract you have with us, but we will notify you if this is the case at the time.
11.0 Cookies
Our website uses cookies. Please see below:
|
Cookie Name |
Cookie Type |
Purpose |
|
amcookie_policy_restriction |
Essential |
|
|
AWSALBCORS |
Essential |
Used to map the session to the instance. |
|
esw-currency |
Essential |
Used by extension for front-end widgets selectors to track current currency. |
|
esw-location |
Essential |
Determines the shipping address of the shopper. If no value is present, |
|
form_key |
Essential |
A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). |
|
geoip_popup_ignore |
Essential |
Enable/disable the extension and decide whether to display a popup informing your storefront visitors about redirection. |
|
mage-cache-sessid |
Essential |
Facilitates caching of content on the browser to make pages load faster. |
|
mage-cache-storage |
Essential |
Facilitates caching of content on the browser to make pages load faster. |
|
mage-cache-storage-section-invalidation |
Essential |
Facilitates caching of content on the browser to make pages load faster. |
|
mage-messages |
Essential |
Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper. |
|
PHPSESSID |
Essential |
Enables websites to store serialized state data. |
|
product_data_storage |
Essential |
Stores configuration for product data related to Recently Viewed / Compared Products. |
|
recently_compared_product |
Essential |
This cookie is used to determine which products the visitor has viewed. This in formation is used to promote related products and optimize ad-efficiency. |
|
recently_compared_product_previous |
Essential |
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
|
recently_viewed_product |
Essential |
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
|
recently_viewed_product_previous |
Essential |
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
|
section_data_ids |
Essential |
This cookie is used in context with load balancing |
|
utag_main |
Essential |
Within that cookie are several built-in values that keep track of the visitor session |
|
X-Magento-Vary |
Essential |
Used by system to highlight that version of a page requested by a user has been changed. |
|
authentication_flag |
Essential |
Indicates if a shopper has signed in or signed out. |
|
dataservices_cart_id |
Essential |
Identifies a shopper’s cart actions. |
|
private_content_version |
Essential |
It is set in multiple places: in webcode, as a cookie, to local storage. |
|
apay-session-set |
Essential |
This cookie is set by Amazon Pay. Session Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. |
|
__cfruid |
Essential |
Cloudflare sets this cookie to identify trusted web traffic. |
|
JSESSIONID |
Essential |
The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. |
|
persistent_shopping_cart |
Essential |
Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper. |
|
store |
Essential |
Tracks the specific store view / locale selected by the shopper. |
|
login_redirect |
Essential |
Preserves the destination page the customer was navigating to before being directed to log in. |
|
user_allowed_save_cookie |
Essential |
Indicates if the shopper allows cookies to be saved. |
|
mage-translation-storage |
Essential |
Stores translated content when requested by the shopper. |
|
mage-translation-file-version |
Essential |
Stores the file version of translated content. |
|
ss_tealium_vid |
Essential |
Server side cookies |
|
CART |
Essential |
The association with your shopping cart. |
|
CATEGORY_INFO |
Essential |
Stores the category info on the page, that allows to display pages more quickly. |
|
COMPARE |
Essential |
The items that you have in the Compare Products list. |
|
CURRENCY |
Essential |
Your preferred currency |
|
CUSTOMER |
Essential |
An encrypted version of your customer id with the store. |
|
CUSTOMER_AUTH |
Essential |
An indicator if you are currently logged into the store. |
|
CUSTOMER_INFO |
Essential |
An encrypted version of the customer group you belong to. |
|
CUSTOMER_SEGMENT_IDS |
Essential |
Stores the Customer Segment ID |
|
EXTERNAL_NO_CACHE |
Essential |
A flag, which indicates whether caching is disabled or not. |
|
FRONTEND |
Essential |
Your session ID on the server. |
|
GUEST.ID |
Essential |
Twitter cookie created by the widget on the home page or any content page that uses it, |
|
GUEST-VIEW |
Essential |
Allows guests to edit their orders. |
|
LAST_CATEGORY |
Essential |
The last category you visited. |
|
LAST_PRODUCT |
Essential |
The most recent product you have viewed. |
|
NEWMESSAGE |
Essential |
Indicates whether a new message has been received. |
|
NO_CACHE |
Essential |
Indicates whether it is allowed to use cache. |
|
PERSISTENT_SHOPPING_CART |
Essential |
A link to information about your cart and viewing history if you have asked the site. |
|
POLL |
Essential |
The ID of any polls you have recently voted in. |
|
POLLN |
Essential |
Information on what polls you have voted on. |
|
PREF |
Essential |
Stores You Tube user preferences |
|
RECENTLYCOMPARED |
Essential |
The items that you have recently compared. |
|
STF |
Essential |
Information on products you have emailed to friends. |
|
|
|
|
|
__zlcmid |
Functional |
This cookie is set by Zendesk. This cookie is critial to the functionality of our Zendesk widget. Zendesk will only be available if you have accepted cookies. |
|
ku1-sid |
Functional |
This cookie is used for the payment method Klarna to function. |
|
ku1-vid |
Functional |
This cookie is used for the payment method Klarna to function. |
|
na_id |
Functional |
Sharing of pages/links from this website on |
|
ouid |
Functional |
Sharing of pages/links from this website on |
|
__cf_bm |
Functional |
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
|
player |
Functional |
Vimeo uses this cookie to save the user's preferences when playing embedded videos from Vimeo. |
|
mage-messages |
Functional |
This cookie is set by the provider Magento. This cookie is used to track error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper. |
|
aka_debug |
Functional |
Vimeo sets this cookie which is essential for the website to play video functionality. |
|
klv_mage |
Functional |
collect klevu customer data |
|
recs |
Functional |
Item information into Adobe Recommendations |
|
STID |
Functional |
The Tweet, Facebook share and Google share component used on the product detail page and could also be present on content page |
|
STORE |
Functional |
The store view or language you have selected. |
|
UID |
Functional |
Scorecard Research uses the combination of tagging and cookies to help websites count users who have visited and seen a page or various parts of a page. |
|
UIDR |
Functional |
The Tweet, Facebook share and Google share component used on the product detail page |
|
USER_ALLOWED_SAVE_COOKIE |
Functional |
Indicates whether a customer allowed to use cookies. |
|
|
|
|
|
_ga |
Performance |
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. |
|
_gat_UA-31202009-1 |
Performance |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
|
_gat |
Performance |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
|
_gid |
Performance |
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. |
|
_hjAbsoluteSessionInProgress |
Performance |
This cookie is used to detect the first pageview session of a user. |
|
_hjFirstSeen |
Performance |
This is set to identify a new user’s first session. |
|
_hjid |
Performance |
Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. |
|
_vwo_uuid_v2 |
Performance |
This cookie calculates unique traffic on a website |
|
AMCV_217159115F2285820A495FC0%40AdobeOrg |
Performance |
This cookie is used to identify a unique visitor |
|
at_check |
Performance |
This cookie is set based on if the visitor support cookies or not |
|
demdex |
Performance |
Audience Manager sets this cookie to assign a unique ID to a site visitor. The demdex cookie helps Audience Manger perform basic functions, such as visitor identification, ID synchronization, segmentation, modeling, reporting, and so on. |
|
dpm |
Performance |
Provides ad delivery or retargeting. |
|
dextp |
Performance |
Audience Manager sets this cookie to record the last time it made a data synchronization call. |
|
everest_g_v2 |
Performance |
Created after a user initially clicks a client's ad, and used to map the current and subsequent clicks with other events on the client's website. |
|
everest_session_v2 |
Performance |
A third-party browser session cookie; one cookie is used for all accounts. |
|
mbox |
Performance |
This cookie enables to test what content is of most interest to visitors to the website |
|
mboxEdgeCluster |
Performance |
Enabling visitors to access the same edge server across the entire session |
|
mg |
Performance |
Preserves the visitor's session state across page requests. |
|
s_cc |
Performance |
Only one cookie for all accounts |
|
s_nr30 |
Performance |
The getNewRepeat plug-in allows you to determine whether a visitor to the site is a new visitor or a repeat visitor within a desired number of days.. |
|
s_ppv, s_ips, s_tp |
Performance |
The getPercentPageViewed plug-in measures a visitor’s scroll activity to see how much of a page they view before moving on to another page. This plug-in is not necessary if your pages are small in height or do not want to measure scroll activity. |
|
s_fid |
Performance |
This cookie is used to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. Not used for implementations that use first-party cookies. |
|
TAPID |
Performance |
In most cases, the TAPID cookie is identical to utag_main_v_id and is unique to the visitor and to the Tealium account. |
|
_gali |
Performance |
This first party Google Analytics cookie is used by Google Analytics to specify user’s country. |
|
sync_active |
Performance |
This cookie is set by Vimeo and contains data on the visitor's video-content preferences, so that the website remembers parameters such as preferred volume or video quality. |
|
AWSALB |
Performance |
AWSALB is an application load balancer cookie set by Amazon Web Services to map the session to the target. |
|
vuid |
Performance |
Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. |
|
_hjIncludedInSessionSample |
Performance |
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. |
|
_hjIncludedInPageviewSample |
Performance |
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. |
|
CONSENT |
Performance |
YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
|
com.adobe.alloy.getTld |
Performance |
No description available. |
|
_hjSessionUser_2507483 |
Performance |
No description available. |
|
_hjSession_2507483 |
Performance |
No description available. |
|
Adobe Analytics AppMeasurement for JS |
Performance |
collects data for Adobe Analytics |
|
Facebook - Global / DE - All Pages / PDP / ATC / Conversion |
Performance |
tracks conversions from Facebook ads, optimize ads, build targeted audiences for future ads and remarket to people who have already taken some kind of action on your website |
|
Bing Ads - Global - All Pages |
Performance |
Tracks Conversion goals after a user clicked on an add |
|
Google Ads - Global / Regional - All Pages / Conversion |
Performance |
shows what happens after a customer clicks on an ad, whether they purchased a product, signed up for your newsletter, called your business |
|
Awin - Global - All Pages / Conversion |
Performance |
Tracks conversions and links them to ads that linked to the website |
|
Amazon - UK - Homepage / PDP / Energy PLP |
Performance |
No custom data |
|
Criteo - UK / IT / US - Homepage / PDP / Basket / Conversion |
Performance |
collects data based on each person’s journey around the website and uses it to display personalized product recommendations |
|
Tealium Collect - Global - All Pages |
Performance |
collects data for Tealium |
|
Yahoo - JP - All Pages |
Performance |
Tracks conversions. Based on cookie and login information, the system checks your ad is clicked by visitors of your website. Conversions are counted when there are click histories during the counting period (available from 7 to 90 days) |
|
Cookiebot Checkout Pages JP |
Performance |
Implements cookie banner on the checkout pages |
|
Floodlight |
Performance |
the tag collects data about the conversion, after clicking on an ad |
|
Google Search Console |
Performance |
SEO in Google |
|
USET |
Performance |
ShareThis: Collect information such as general click stream behaviour such as web pages |
|
_UTMA |
Performance |
Google Analytics - stores number user's visits and time of first visit, previous visit and |
|
_UTMB |
Performance |
Google Analytics - used to check approximately how long you stay on a site: when a visit |
|
_UTMZ |
Performance |
Google Analytics - stores where a visitor came from (search engine, search keyword, link). |
|
VIEWED_PRODUCT_IDS |
Performance |
The products that you have recently viewed. |
|
VISITOR_INFO_LIVE |
Performance |
Tracks visitors Views of You Tube videos embedded in SiS pages. |
|
WISHLIST |
Performance |
An encrypted list of products added to your Wishlist. |
|
WISHLIST_CNT |
Performance |
The number of items in your Wishlist. |
|
|
|
|
|
__qca |
Targeting |
Stores browser and HTTP request information. |
|
_dc_gtm_UA-31202009-1 |
Targeting |
Google Tag Manager cookie for controlling the loading of a Google Analytics script tag. |
|
_fbp |
Targeting |
This cookie is used by Google Tag Manager to support Google Analytics on the site. It helps monitor the use and performance of our website. |
|
_gcl_au |
Targeting |
It's the first party cookie for "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page. |
|
_uetsid |
Targeting |
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. |
|
_uetvid |
Targeting |
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
|
ad-id |
Targeting |
Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website. |
|
ad-privacy |
Targeting |
Used by Amazon Advertising to register user actions and target content on the website based on ad clicks on a different website. |
|
anj |
Targeting |
This cookie contains data denoting whether a cookie ID is synced with an AppNexus partner |
|
cjConsent |
Targeting |
This tracks consent given by the customer to third party affiliates |
|
CONSENT |
Targeting |
Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. |
|
cto_bundle |
Targeting |
Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. |
|
IDE |
Targeting |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
|
mc |
Targeting |
Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads. |
|
MUID |
Targeting |
Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. |
|
PUBMDCID |
Targeting |
To display advertisements on the user's browser. |
|
uid |
Targeting |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
|
uuid2 |
Targeting |
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
|
VISITOR_INFO1_LIVE |
Targeting |
This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites |
|
YSC |
Targeting |
Used by YouTube to remember user input and associate a user's actions |
|
yt-remote-connected-devices |
Targeting |
Stores the user's video player preferences using embedded YouTube video. This uses HTML Local Storage |
|
yt-remote-device-id |
Targeting |
Stores the user's video player preferences using embedded YouTube video. This uses HTML Local Storage |
|
klevu_rs_klevu_15502300753389203 |
Targeting |
Recent Searches Cookie |
|
klevu_cat_klevu_15502300753389203 |
Targeting |
Recent Categories of Clicked products Cookie |
|
klevu_rcp_klevu_15502300753389203 |
Targeting |
Recently clicked products Cookie |
|
yt.innertube::requests |
Targeting |
This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
|
yt.innertube::nextId |
Targeting |
This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
|
mm_id |
Targeting |
No description available. |
|
mm_allocation |
Targeting |
No description available. |
|
ss_fbp |
Targeting |
|
|
ss_fbc |
Targeting |
to store and track across websites - Facebook |
|
ss_gclau |
Targeting |
to store and track across websites - Google |
|
ss_gclaw |
Targeting |
to store and track across websites - Google |
11.1 USING YOUR BROWSER TO CONTROL COOKIES
As well as setting cookie preferences using the cookie settings options when you visit the website, you can also control cookie settings in your browser. How to control cookies for some of the most common browsers are detailed below:
Google Chrome
Firefox
Safari (Mac)
Safari (iPhone/iPad)
Internet Explorer
Microsoft Edge
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
12.0 Automated Decision Making
We process your data on a partially automated basis with the intention of evaluating certain characteristics of yours (profiling). We use profiling in the following situations:
· To provide you with tailored information and advice regarding our products as we undertake data analysis using third parties. This supports us to target relevant communications and advertisements to you, including recommending products and services that we think might be suitable for you.
13.0 Transfers To Third Parties
PhD Nutrition Limited, a division of Science in Sport PLC may disclose your personal data, listed in section 4 to some third parties to help us deliver our services/products. All third parties are contractually bound to protect the personal data we provide to them. We may use several or all of the following categories of recipients:
· Business partners, suppliers, contractors for the performance of any contract we enter into with them or you
· Companies within our group where necessary for administrative purposes and to provide services to you
· Third parties that support us to provide products and services e.g. IT support, cloud-based software services, providers of telecommunications equipment)
· Marketing services providers such as our customer data platform
· Social media providers
· Payment service providers
· Recruitment service providers
· Professional advisors e.g. lawyers, auditors
· Web analytics and search engine provider to ensure the continued improvement and optimisation of our website.
14.0 Transfers Outside Of The EEA
In this section, we provide information about the circumstances in which your personal data may be transferred and stored in countries outside the United Kingdom (UK).
We may share personal information to third parties outside of the UK. Any personal information transferred will only be processed on our instruction and we ensure that information security at the highest standard would be used to protect any personal information as required by the Data Protection laws.
Where personal data is transferred outside of the UK to a country without an adequacy decision, we will ensure appropriate safeguards are in place prior to the transfer. These could include:
International Data Transfer Agreement
Standard Contractual Clauses plus ICO Addendum
Binding Corporate Rules
An exception as defined in Article 49 of the GDPR
For more information about transfers and safeguarding measures, please contact us using the information in section 17.
15.0 Right to complaint
We take any complaints about our collection and use of personal information very seriously.
If you think that our collection or use of personal information is unfair, misleading, or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.
To make a complaint, please contact us via email on helpdesk@phd.com
Alternatively, you can contact us:
By Post:
PHD Nutrition Ltd. Albion Mills Suite, Great Gutter Lane, Willerby, Hull, East Yorkshire, HU10 6DN
Alternatively, you can make a complaint to the Information Commissioner’s Office:
By Post:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
By Website: Click Here
By Email: Click Here
By Phone: 0303 123 1113 (Local rate) or 01625 545 745 (National rate)
17.0 Additional information
Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your data is processed. If you have any questions that could not be answered by this privacy policy or if you wish to receive more in-depth information about any topic within it, please contact our DPO and Compliance Team via email on helpdesk@phd.com
18.0 Policy Review and Amendments
We keep this Policy under regular review. This Policy was last updated on 12/10/22
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
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